Terms And Conditions

TERMS AND CONDITIONS

The website https://www.novametals.online and all of its contents and services is owned by “NovaMetals”. In whole of the below text, the term ‘You’, ‘Client’ or ‘User’ all denotes the user or client who access the website (in any way) or uses the services of it in any level or purchases the product therein.

The following Terms and Conditions apply to and govern the usage of the whole of https://www.novametals.online website and all of its content, services and products available through the website, including, but not limited to, the client area (collectively referred to as the Website). The ‘Terms and Conditions’ section is written by us with the motive of providing maximum possible clarity for points of understanding between the website’s firm and the user of the website. However, we in no way provide assurance that this section would consist of answers and explanations for all questions in regards to Terms and Conditions. In case you don’t find answer for a question or demand to have more clarity on a particular point, you shall email to us.

  • By accepting to access or use any part of this website, you are assumed to have agreed to be bound by the Terms and Conditions of this Agreement. In case you do not agree to all the: Terms and Conditions of this agreement, then you shall not access the Website or use any of its services.
  • The Website is suitable only to individuals who are at least 18 years old.
  • Client Area Account. You are solely responsible for maintaining the security of your client area account and for any kind of activity that occurs within the account. You are expected to notify “NovaMetals” immediately in case of any unauthorized uses of your account or any other breaches of security. NovaMetals will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.

Responsibility of Website Visitors

By operating the Website, NovaMetals does not represent or imply that it endorses any or all of the contributed content, or that it believes such material to be accurate, useful or non-harmful. NovaMetals disclaims any responsibility for any harm resulting from the use by visitors of the Website.

Intellectual Property NovaMetals, Novametals.online eCommerce, NovaMetals logo and all other trademarks, service marks, graphics and logos used in connection with the products in Novametals.online are trademarks or registered trademarks of NovaMetals. Other trademarks, service marks, graphics and logos used in connection with the Website may be the trademarks of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any of NovaMetals or third-party trademarks. As NovaMetals asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by Novametals.online violates your copyright, you are encouraged to notify NovaMetals Pvt Ltd., in accordance with common DMCA policies. NovaMetals, will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. In the case of a visitor who may infringe or repeatedly infringes the copyrights or other intellectual property rights of NovaMetals or others, NovaMetals may, in its discretion, terminate or deny access to and use of the Website. In the case of such termination, NovaMetals will have no obligation to provide a refund of any amounts previously paid to NovaMetals.

NovaMetals reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes. NovaMetals may also, in the future, offer new services and/or Products and/or additional features through the Website. Such new features and/or services and/or Products shall be subject to the terms and conditions of this Agreement.

NovaMetals may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately.

Disclaimer of Warranties

The Website is provided “as is”. NovaMetals and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose. Neither NovaMetals nor its suppliers and licensors, makes any warranty that the Website will be error free or that access thereto will be continuous or uninterrupted. You understand that you purchase from, or otherwise obtain content or services through, the Website at your own discretion and risk.

Limitation of Liability

In no event will NovaMetals, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement or substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to NovaMetals under this agreement. NovaMetals shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

General Representation and Warranty

You represent and warrant that (i) your use of the Website will be in strict accordance with the NovaMetals Privacy Policy, with this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area) and (ii) your use of the Website will not infringe or misappropriate the intellectual property rights of any third party.

You agree to indemnify and hold harmless NovaMetals, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Website, including but not limited to your violation of this Agreement.

NovaMetals End User License Agreement

Hereafter, “Product” refers to the product (Bluemetal, Sand, Brick or any construction related material) that you buy from this website, “Licensor” refers to NovaMetals, “License” refers to this document, and “Licensee” refers to the party that received this license after paying the required fee as determined by the Licensor. This License governs use of the accompanying product, and your purchase and use of the product constitutes your acceptance of this License and all of its contents and stipulations.

Refusal Of Service And Business Relations.

NovaMetals reserves the right to cease support and/or terminate business relations in instances of libel, defamation, abuse, or harassment.

Liabilities

The Licensor, its management, or any of its employees, associates, or partners cannot be held liable for any damages that the products purchased via this website may cause. As the Licensee and user of the purchased products, you agree to accept full liability for any damages, risk, and losses involved with or incurred by the use of the products. Licensor shall not be responsible for, and shall not pay, any amount of incidental, consequential or other indirect damages, whether based on lost revenue or otherwise, regardless of whether Licensor was advised of the possibility of such losses in advance. In no event shall Licensor’s liability hereunder exceed the amount of license fees paid by Licensee, regardless of whether Licensee’s claim is based on contract, tort, strict liability, product liability or otherwise. The Licensor reserves all rights not expressly granted to you in this license.

We collect information about our web visitors indirectly through our Internet access logs. When you access NovaMetals, the browser’s domain name and Internet address is automatically collected and placed in our Internet access logs. We use this information to learn about which sections, pages and information web site visitors accessed.

CANCELLATIONS and REFUND policy

At NovaMetals, our goal is to make sure that you are completely satisfied with your purchase. If you are not satisfied with your purchase, please follow the guidelines below and we will be happy to assist you.

Returns

Returns will not be considered as our products are physical products and there is a huge cost in delivering the same to customers order.

Cancellations

When cancellations are NOT accepted?

  • Ordered materials/products are loaded to the truck for delivery. (Accepted orders)
  • Ordered materials/products are In-Transit. (In-Transit Orders)
  • Shipment at buyer door steps/delivery location cannot be cancelled for any reasons.

Refund Policy

For all products purchased and solutions offered, we will initiate the refund only if you had not got the product from us. Nova Metals’ products are physical products, and refund will not be issued if we had sent the product for delivery and have received reasonable confirmation from you or the delivery agents. As a customer you are responsible for understanding this upon purchasing from our site.

However, we realize that exceptional circumstances can take place and we will consider those if it is reasonable for refund.

We Will Consider The Following Situations For Refund:

  • Product Not Received: If you have not received the product due to mailing address issues, you are requested to seek assistance from our support team. Or if you wish to get the refund, then “claim for non-delivery” must be submitted to us in writing within 2 day from the expected delivery date as mentioned in the Original Order. Otherwise, the product will be considered as received/delivered.

Privacy Policy