FAQ

FAQ’s

How do I pay for a purchase in Nova Metals website?

Nova Metals offers you secure payment methods. Whatever be your mode of payment, you can be rest assured that Nova Metals trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

You may use Internet Banking and Credit card/Debit Card to make your purchase.

Nova Metals also accepts payments made using Visa, MasterCard and Maestro credit/debit cards in India.

How do I know my order is confirmed?

Once your order is confirmed and processed, you will receive a notification via E-mail informing you on the estimated date of delivery. You can also check the current status of your order by logging into your account on Nova Metals and going to MY ORDER section.

What is the estimated delivery time?

It often takes 3 working days to get the product delivered at your door steps. Business days exclude public holidays and Sundays.

Is it safe to use my credit/debit card on Nova Metals?

Our online transaction on Nova Metals is secure with the highest levels of transaction security currently available on the Internet.

All credit card and debit card payments on Nova Metals are processed through secure and trusted payment gateways managed by leading banks.